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A few years back I went a little overboard using retinols andchemical exfoliants trying to erase fine lines. My moisture barrier got destroyed and I ended up with red, inflamed skin covered in dark sun spots from spending more time outdoors.
I eventually healed my compromised skin barrier but those stubborn hyperpigmentation spots lingered no matter what I tried. Then I discovered Dr. Brandt Power Dose Vitamin C Serum.
I was stunned by how quickly this serum erased years of sun damage. And not only did it fade spots, it plumped my skin with deeply hydrating squalane and smoothing urea.
I placed an order on 19 March and didn't receive a satisfactory response from their customer services about the status of my order. The tracking number they had provided was also incorrect. It eventually turned out that my order had been lost in transit and I'm pleased to know now that Dr Brandt Skincare has fully refuded me. Great news after days of mayhem.
Date of experience : March 26, 2024
Reply from Dr. Brandt Skincare
Updated May 10, 2024
Dear Ms. Hensessi I sincerely apologize for the delay in responding to your message.
To address your concerns, we have initiated a refund for the full value of your product. You can expect to see this reflected in your original payment method within the next 7- 10 business days.
We trust that this solution is satisfactory for you. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We are here to help.
Thank you for your understanding, and we appreciate your continued trust in our service.
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The first step to helping your skin fight daily urban aggressors.
The environment plays a crucial role in the skin’s conditions. The skin is an important interface organ between an individual and the environment. Environmental-based causes of skin diseases include a vast array of physical, chemical and biological agents. Exposures to ultraviolet radiation, smoke, pollution, heat, cold, toxic chemicals or prolonged and repeated exposure to water may cause skin reactions. It is the level of exposure that determines if damage will result in time.[3]
Here is a more detailed look at how some common environmental factors can cause skin problems and skin aging
UV RADIATION: Sun Damage is due to UV exposure without protecting your skin. UV radiation is considered a “complete carcinogen” because it is both a mutagen and a non-specific damaging agent, so it has properties of both a tumor initiator and a tumor promoter which could develop cell carcinoma or melanoma. UV has evidence that it is the most important risk factor for skin cancers and many other environmentally influenced skin changes such as atrophy, pigmentary changes, wrinkling and malignancy.[4]
SMOKE: Cigarette smoke causes unfavorable skin changes, quickens the natural process of skin aging and intensifies the course of a wide number of skin diseases, including cancer.[5]
POLLUTION: Pollutants may activate cutaneous metabolism and inflammatory pathways and induce oxidative stress by lowering the levels of antioxidants. Pollution intensifies the signs of skin aging such as facial lentigines and wrinkles, reduces skin moisture, increases the rate of sebum excretion and likely exacerbates the symptoms of common skin conditions or chronic inflammatory skin diseases (eczema, psoriasis for example), as well.[6],[7]